What a wonderful experience I had today at a computer user group workshop. I am one of the founders of MacNexus, the Sacramento Macintosh users group and I am always amazed at how willing people are to volunteer their time to help others become more computer literate.
Today, my first stop was Triage (the computer repair service), where I got answers to both hardware and software questions. My second stop was a class on understanding features of Microsoft Word for OS X.
Then I taught a class on how to use search engines to find information on the Internet; questions included finding downloadable karaoke music, what weather to expect when visiting Beijing during specific months and information about ministers of the Presbyterian Church in the U.S. in the 1800s!
To get an overview of what is available from a user group, see http://www.macnexus.org/